Responsible Gaming at bee998
Gambling should always be a form of entertainment, never a financial solution. bee998 is committed to keeping the platform safe, fair, and enjoyable for every player in Bangladesh.
bee998 is an adult-only platform. All registered players must be aged 21 or above. Underage gambling is illegal and harmful. bee998 performs age verification on every account before any betting or gaming activity is permitted.
At bee998, responsible gaming is not a footnote — it is a core part of how the platform is designed and operated. We recognise that for the majority of players, betting and casino games are a leisure activity enjoyed alongside cricket, slots, and live dealer games. However, we also understand that a small percentage of players may develop problematic gambling habits, and it is our duty to provide the tools, information, and support needed to address that.
This page outlines the practical responsible gaming tools available in every bee998 account, the warning signs of problem gambling, and the steps you can take — or ask someone else to take on your behalf — if gambling stops being fun and starts causing harm.
By the Numbers
bee998's responsible gaming programme in brief
Our Responsible Gaming Commitments
Six principles that guide how bee998 protects its players
Strict Age Verification
Every new bee998 account is subject to age verification before any deposit or wager can be placed. Players must submit valid identification confirming they are aged 21 or above. Accounts that fail verification are suspended immediately and any funds held are returned in accordance with our Terms & Conditions.
Deposit Limit Controls
Players can set daily, weekly, or monthly deposit limits directly from their account dashboard. Once a limit is active, bee998 will not allow you to deposit beyond the specified amount within the chosen time period. Limits can be reduced immediately; increases take effect after a 72-hour cooling-off period to prevent impulsive changes.
Session Time Limits
Set a maximum session duration for each gaming session. When the limit is reached, bee998 will display a clear notification and prompt you to take a break. You can choose session limits of 30 minutes, 1 hour, 2 hours, or a custom duration that suits your lifestyle and habits.
Time-Out (Short Break)
If you need a short break from gambling, the time-out feature allows you to temporarily suspend your bee998 account for 24 hours, 48 hours, 1 week, or 1 month. During a time-out period, you cannot log in, deposit, or place bets. This is a reversible measure suitable for players who need a brief pause without committing to full self-exclusion.
Self-Exclusion
Self-exclusion is a longer-term measure for players who feel that gambling is causing genuine harm. You can self-exclude from bee998 for periods of 6 months, 1 year, 2 years, 5 years, or permanently. During self-exclusion, your account is fully closed, all marketing communications are stopped, and you cannot create a new account on the platform. Self-exclusion requests are processed within 24 hours of submission.
Reality Checks and Activity Reports
bee998 provides in-session reality check notifications that remind you of how long you have been playing and how much you have wagered during that session. You can also access a full betting and transaction history from your account dashboard at any time, giving you a clear and honest picture of your gambling activity over any time period.
How to Activate Your Safety Tools
All responsible gaming tools are accessible free of charge from your account settings
Go to Account Settings → Responsible Gaming → Deposit Limits. Enter your preferred daily, weekly, or monthly cap in BDT. The limit takes effect immediately for reductions.
Go to Account Settings → Responsible Gaming → Session Limit. Choose a duration or set a custom time. A pop-up reminder appears when you reach your limit.
Go to Account Settings → Responsible Gaming → Take a Break. Select your time-out duration. Your account will be suspended immediately and reactivated automatically when the period ends.
Go to Account Settings → Responsible Gaming → Self-Exclude, or contact our support team directly via live chat. Self-exclusion cannot be reversed during the chosen period. All marketing will cease immediately.
Age Restriction Policy
bee998 enforces a strict minimum age requirement across all services
bee998 takes underage gambling very seriously. During the account registration process, players are required to confirm that they are aged 21 or above and to provide valid government-issued identification (National ID card, passport, or driving licence) during the KYC verification process.
If you are a parent or guardian and are concerned that a minor may have accessed the bee998 platform, please contact the support team immediately via live chat or at [email protected]. We will investigate and take action promptly. We also recommend that parents and guardians use device-level parental control software to restrict access to gambling websites for minors in the household.
Recognising Problem Gambling
Knowing the warning signs is the first step toward getting help
Problem gambling can develop gradually. The signs below may indicate that gambling has become more than entertainment. If several of these apply to you, please reach out to our support team or use the self-exclusion tool today.
- Spending more money on gambling than you originally planned or can afford to lose.
- Gambling to try to recover losses ("chasing losses") rather than for entertainment.
- Feeling anxious, irritable, or restless when you are not able to gamble.
- Neglecting work, studies, family responsibilities, or social relationships due to gambling.
- Borrowing money, selling possessions, or taking loans to fund gambling activity.
- Feeling the need to gamble with progressively larger amounts to experience the same level of excitement.
- Concealing your gambling activity from family members or close friends.
- Experiencing persistent thoughts about gambling throughout the day, including while at work or school.
- Failing to stop or reduce gambling despite multiple attempts to do so.
Tips for Healthy Gambling Habits
Simple practices that keep gambling enjoyable and within your control
The best approach to gambling is the same as any paid leisure activity: decide your budget in advance, enjoy the experience, and walk away when the budget is spent — regardless of whether you are up or down.
Set a Budget Before You Start
Decide on a specific BDT amount you are comfortable losing before each session. Use bee998's deposit limit tool to enforce this automatically. Never gamble with rent money, bill payments, or funds earmarked for essentials.
Take Regular Breaks
Step away from the screen regularly, even mid-session. Fatigue and emotional states like frustration or excitement can impair decision-making. bee998's session time limit tool can prompt you automatically.
Never Chase Your Losses
Chasing losses is one of the most common paths into problem gambling. If you have reached your session budget, close the app and return another day. Losses are a normal part of gambling — they do not need to be immediately recovered.
Talk to Someone You Trust
If gambling is causing stress, talk openly with a trusted friend or family member. Sometimes an honest conversation is the first and most important step. bee998's support team is also available 24/7 if you prefer to speak with us directly.
Getting Help and Support
bee998's support team and responsible gaming tools are always available
If you feel that gambling is negatively affecting your wellbeing, your finances, or your relationships, please do not hesitate to reach out. bee998's support team is trained to handle responsible gaming concerns with sensitivity and confidentiality. There is no judgement — only practical help.
Live Chat Support
The fastest way to reach the bee998 responsible gaming team is via the live chat feature inside your account dashboard. Agents are available 24 hours a day, 7 days a week, including during Eid, Pohela Boishakh, and all public holidays in Bangladesh.
To request self-exclusion, a time-out, or a deposit limit increase or reduction via live chat, simply state your request clearly and a support agent will process it within minutes.
Email Support
For non-urgent responsible gaming enquiries, you can contact the bee998 support team by email. Responses are provided within 10 business hours. Email address (plain text, not a link):
Third-Party Counselling Resources
bee998 encourages any player struggling with gambling-related issues to seek professional support. Counselling and mental health services are available across Bangladesh in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. Speak with your local healthcare provider or community centre for referral information.
Play Safely at bee998
Your wellbeing comes first. Use our responsible gaming tools to keep your play enjoyable. When you are ready to explore the platform, cricket betting, slots, and live casino games are waiting — all within a safe and controlled environment.
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